Transforming Asset Management for a Global Retailer

Accurate asset management is critical in retail for operational efficiency and cost control. Poor tracking can lead and unnecessary capital expenditures and incorrect asset allocation. By implementing a centralized, well-governed asset management system, organizations can ensure accountability, support strategic planning, and avoid costly errors.

Challenge

A global retailer was grappling with inconsistent asset tracking across store locations, leading to inventory discrepancies, compliance risks, and operational inefficiencies. Forum Solutions partnered with the client to enhance data quality and standardize asset information. The retailer relied on asset data for reporting and strategic decision making, but the information was plagued by inconsistencies and inaccuracies – many records contained missing or incorrect values due to data entry errors. These gaps undermined the reliability of key reports and processes, making the data untrustworthy for business decisions.

Solution

Forum Solutions addressed these issues through a structured, collaborative approach:

1.      Assess the Scope: Analyzed the asset dataset to determine the extent of records requiring updates.

2.      Develop a Solution Strategy: Worked closely with key stakeholders to design a logical, efficient update process.

3.      Execute Updates: Applied the agreed-upon approach to correct and standardize the data.

4.      Measure Success: Evaluated improvements by comparing post-update data quality to baseline metrics.

This methodical approach rapidly increased data quality, making assets more reliable and actionable.

Results

The initiative achieved a 95% improvement rate, correcting over 3,000 records and delivering a clear blueprint for future clean-up efforts. The implemented framework is replicable across all key equipment categories, ensuring accurate, reliable data to drive better business decisions. To sustain progress, we recommended a real-time dashboard for ongoing monitoring, enabling proactive identification and resolution of data issues. This effort improved asset visibility, enabled smarter decision-making, reduced costs, and established scalable governance across the enterprise.

Forum Solutions is a management consulting company dedicated to crafting and delivering transformational outcomes for our clients, our colleagues, and our community. With our help, clients become more agile, resilient, and connected, bringing great ideas to fruition with brilliant results. From start-ups to the Fortune 50, business leaders rely on Forum Solutions to help them form and realize their strategies. Our company is a certified Woman Owned Business that believes in developing and growing our colleagues, company, and region in a socially conscious way.

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