We help leaders craft deep strategies and discover the most efficient path to success. With our help, clients become more agile, resilient and connected – bringing great ideas to fruition with brilliant results. From start-ups to the Fortune 50, business leaders rely on Forum Solutions to help them form and realize their strategies.

 

Services

Forum Solutions offers expertise and proven methodologies to optimize your time, money and people.

What We Offer →

Industries

Our varied industry knowledge enables us to bring fresh perspectives and deliver brilliant results.

Who We Serve →

Client Results

We genuinely care about our clients, taking great pride in achieving difficult outcomes while building long-term relationships.

What Clients Are Saying →

Whether you need a thought partner, interim leader or the complete outsourcing of an initiative, Forum Solutions offers expertise and proven methodologies to optimize your time, money and people. We bring the right skills and expertise to every engagement because one size does not fit all.

 

Strategy

Sound strategy guides sound downstream decisions – improving how you allocate funds, people and time. We help you shape your future and build growth strategies focused on value. Our proven methodology links practical strategies to every employee – at all levels of your organization - empowering them to execute coherently with company vision.

Expertise: Strategic planning & roadmap development; Innovation & growth plans; Mergers, acquisitions, partnerships & divestitures; Board & executive governance.

Marketing & Product Management

An integrated customer experience is a key differentiator that creates competitive advantage. We understand the customer experience and design and implement strategies to reach new growth segments, breathe new life into mature products, and find new ways to increase customer satisfaction, loyalty and advocacy.

Expertise: Market, product & brand strategy; Customer journey; User research & validation; Initiative leadership & execution.

Data Analytics & Insights

Realizing business strategies demands real-time insights and information. We help translate disparate and complex data into insights and insights into actions. We work with our clients to understand the signals and how to act upon them, organizing vast streams of data and customer patterns into crisp visualizations and reports that help you make actionable, data-driven decisions.

Expertise: Multi-dimensional data analysis; Business intelligence; Visualization & dashboards; Actionable insights and decision models.

Organizational Design & Interim Leadership

Aligning your organization and operating model enables companies to deliver on their strategic priorities. We help you define effective organizational structures, determine optimal decision-making and governance models, craft talent management and development strategies and guide teams through the critical aspects of change.

Expertise: Organization strategy; Organization structure & models; People development strategies; Interim leadership and recruiting (executive, director, manager).

Change & Communications

Business is ever-changing and demands new and different outcomes from your team. A best-practice approach to change management is crucial to transition an organization from current to future state. We help you plan change - large or small - to break down silos, motivate and align your teams to drive sustainable change.

Expertise: Stakeholder assessment; Change management strategies; Communications planning & execution; Training planning & execution.

Process Optimization

Organizations evolve over time, and operations and processes need to evolve as well. We help you achieve operational excellence in critical business processes and improve time to market, service, and costs. We work across your organization to engage all functional areas impacted by the process - increasing efficiency, eliminating waste and ensuring the best outcome for the business.

Expertise: Process assessment & improvement; Polices, standards & controls.

Business Technology

Technology permeates all facets of business - yet keeping pace with the evolving landscape requires diligence, insight, and objectivity. We help you harness the power of technology. Whether you need to migrate to the latest technology, achieve a business transformation or reduce IT spend, we are objective technology thought partners paired with project leadership and the ‘arms & legs’ to implement effective solutions.

Expertise: Agile transformations; Cloud & technology roadmaps; Cloud migrations; Data center migrations; System implementations; Call centers; Business continuity & disaster recovery plans.

Program & Project Leadership

Today’s matrixed, virtual teams need to be organized around enterprise-wide initiatives. We can lead your enterprise program or augment your project team to analyze, organize and execute key initiatives, delivering leadership at the level you need to make meaningful progress.

Expertise: Program/portfolio management offices; Project turnaround; Risk & issue management.

Forum brings extensive experience across multiple industries - which enables us to bring fresh perspectives and deliver brilliant results. We bring practical, real-world experience to help our clients create innovative solutions in the following industries:

 

Communications

Education

Financial Services

Healthcare

Non-Profit

Media & Entertainment

Retail & Consumer Products

Technology

Transportation

Utilities

We genuinely care about our clients and how we deliver, taking great pride in achieving difficult outcomes while building long-term relationships. We are proud that the majority of our work is with repeat clients and their referrals to other colleagues, which is a testament to the value Forum Solutions delivers.

 

Selected Engagements Include:

Strategy Development

Specialty Healthcare Provider. The implementation of the Affordable Care Act means that healthcare providers need new ways to demonstrate their value with new business models. For this client, we developed new strategies to address the effects of the Affordable Care Act on local marketplaces, helping the client prioritize growth opportunities and align their executive team for implementation.

Healthcare Payer. In business for nearly 30 years, this client was facing key changes in market dynamics that had the risk of adversely impacting their business model. We partnered with the CEO and COO to craft a strategy and detailed implementation plan, including cascading the strategy to each employee so they could everyone could fully help realize the company strategy - which resulted in a measurable increase in profitability.

Branding & Go-To-Market

Specialty Healthcare Provider. With the implementation of the Affordable Care Act, our client needed to better understand market dynamics and perception of them as a provider, business opportunities, key differentiators and potential threats. We developed a go-to-market strategy with market insights, prioritized target market segmentation and created an implementation plan that included quick wins to help the client realize immediate value.

Interim Leadership (Executive, Director, Manager)

Interim COO, Software as a Service (SaaS) start-up. limeade, a SaaS Health and Wellness start-up was growing quickly with processes that were not fully mature and rapidly evolving. As an interim member of the executive team, we helped limeade position themselves to rapidly scale their business. This included stronger discipline and metrics to manage processes across all business functions, from marketing and sales to after market support. We consolidated several individual initiatives into one holistic, coordinated program and got “hands-on” to assess individual business processes across the company, prioritizing and implementing improvement opportunities.

Forum started and ended with the customer in mind (YES!), jumped in as new needs arose, advised on strategic issues, brought a fresh and mature perspective, and fit right in to our (IMO great) culture. Forever grateful!
— Henry Albrecht, CEO, limeade

Interim CEO, National Non-Profit. During a leadership transition, Forum stepped in and partnered with the National Board of Trustees to design and implement strategic goals and objectives. We cultivated relationships with all relevant stakeholders: board, staff, volunteers, community- and corporate-partners, funders and government officials. We managed the organization’s financial resources and and oversaw the design, marketing, promotion, execution and quality of the Foundation’s programs and services. With the best interest of the client in mind, we helped identify our replacement and seamlessly transitioned to the new CEO - enabling this non-profit to focus on changing the world and saving lives.

Organizational Design & Development

Healthcare Payer. With a new strategy in place, our client needed to align the organization to fully realize the benefits of the strategy. Forum helped this client define a new organization model, assess capabilities of the team, worked with the client to identify its high potential leaders and implemented the re-organization effort. We defined new decision-making methods and carefully energized the team through the change process, dispelling anxiety common to organizational shifts. The result ignited the key action nodes in the company, drove the business forward and is helping them realize company strategies.

Operations & Process Optimization

Higher Educational Institution. This client was facing inefficiencies and high cost related to its dated Human Resources technology. Moving Human Resources processes to the cloud is an opportunity to improve user experience, streamline processes and reduce IT costs. However, the widely distributed nature of HR in a multi-department educational institution is also a challenge that requires big program deployment experience and insight. Forum provided advice on program quality to executive sponsors on an enterprise-wide cloud-based Workday implementation for a large educational institution, identifying opportunities for improvement.

Program & Project Leadership

International Transportation Company. Our client was faced with a competitive market opportunity to significantly save energy and fuel costs and looked to Forum to help them integrate technology into over the road transportation. We worked quickly to help deliver a new and complex capability to market, leading the program to integrate the on-board technology with the back-end IT systems. With our help, the client delivered the capability and the necessary updates to support the deployment on schedule - helping their customers save millions in operating expense.

 

Client Case Studies: