Demonstrated Impact
We’re dedicated to delivering transformational outcomes for our clients and our community. Learn more about the impact we’ve had.
Three Foundational Questions to Ask Before Launching an AI Solution
AI efforts often struggle for reasons that have little to do with the model itself. Teams that are clear from the start about validation effort, data reliability, and how work will actually change are far better positioned to deliver results instead of stalled pilots.
Speed with Judgement: Designing Humans and AI to Work Together
Sustainable AI adoption depends on protecting how humans think and adapt to change as pace accelerates.
The Human and Agent Org Chart
AI agents are not tools. They are participants that require roles, boundaries, and accountability by design.
The Abundance Shift: Reinvest the AI Dividend
AI does not create abundance by default. Advantage comes from how leaders reinvest the capacity AI makes possible.
Strategy Requires Saying No: Governing AI for Focus, Judgment, and Scale
AI creates leverage, but leverage without direction magnifies noise. Leaders must choose deliberately where AI acts, and where it does not.
From 10 to 20: Designing Forum’s Next Decade
As Forum Solutions approaches its 11th year, we are entering a new chapter focused on what comes next. Building on a strong foundation, we are intentionally looking ahead to the future of our work, our people, and our partnerships. This effort reflects our commitment to growth, adaptability, and designing Forum’s next decade with purpose.
Fearless Innovation & Change: The Art of Strategic Boldness
The most successful businesses do not just adapt to change — they drive it. While innovation styles vary across personalities, leadership approaches, and organizational structures, one element remains constant: the need for fearlessness. However, this fearlessness must be strategic, not reckless.
From Crisis to Growth: How a Retailer Revamped Direct Sales for Long-Term Success
During the COVID-19 pandemic, retailers faced declining business-to-business (B2B) sales and excess inventory. Forum Solutions helped a leading consumer goods retailer achieve significant revenue growth and enhanced customer engagement by helping them implement a direct-to-consumer sales and fulfillment strategy.
Room for All: Rainer Valley Food Bank Expands Their Facility and Programming
Room for All: Rainier Valley Food Bank Expands Their Facility and Programming
Keeping the Customer at the Forefront in Novel Product Development
Successful product innovation hinges on prioritizing real customer needs over novelty for novelty’s sake, emphasizing direct user engagement, co-creation with the customer, agile development, and usability to ensure meaningful impact.
Innovative Solutions for Faster Customer Service and Cost Efficiency
Enabling efficiencies and cost savings for a retail food & beverage company’s launch of new, innovative equipment.
The Power of Service: How Volunteering Strengthens Teams and Fuels Growth
Forum Solutions Senior Consultant Megan Myers shares her perspective on how volunteering strengthens teams and fuels growth.
A Strategic Approach to Market Expansion & Prioritization
Forum Solutions partners with Project Access Northwest to increase access to critical medical, dental, and behavioral health services.
Visual Storytelling to Accelerate Change
Using visual communication methods to improve delivery of important information for an airline client.
Forum Solutions Values Series: The Power of Collaboration
Forum Solutions’ Values Series: Where we explore the principles guiding our firm: Authenticity, Collaboration, Excellence, Inclusion, and Innovation. This edition focuses on Collaboration, a core value that fuels our collective progress and success at Forum Solutions.
Exploring the Solution: Persona-Driven Strategies in Integrating Multiple Companies Through an Acquisition
In this case study, we discuss how we helped our client reorganize their newly combined company following an acquisition. By leveraging each entity's core strengths, unifying operations, and managing changes, we enabled them to achieve their strategic goals and foster a cohesive organizational culture.
Accelerating the Mission to End Food Insecurity in Our Community
Forum Solutions partners with a local non-profit, Rainier Valley Food Bank (RVFB), to optimize their technology and enhance their efforts in combating food insecurity in South Seattle. By donating consulting hours, Forum will help to streamline RVFB's software and services, helping the organization maximize its community impact.
Cleared for Takeoff: How Strategic Change Management Ensured a Smooth Preferential Bidding System Rollout
Forum Solutions collaborated with a major North American airline to develop and execute a change management strategy for a new pilot preferential bidding system.
Integrating an Acquisition to Drive Value
To realize the value of an acquisition, Forum Solutions was brought in to successfully integrate two companies into one cohesive, collaborative team, creating a world class client and employee experience.
A Look Forward: Supply Chains, Global Markets and Sustainability
Today, global trade remains as unstable as ever, yet heightened awareness continues to fuel a commitment to readiness, and readiness in turn spurs the formulation of actionable strategies designed to navigate future risks and unforeseen events.

